Privacy Policy

1. Introduction

Pinevale Ontario Tree Service respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect information that you provide directly to us when you request a quote, schedule services, or contact us. This may include your name, address, phone number, email address, and details about your property and the services you need. We may also collect payment information when you pay for our services. When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, and browsing behavior.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. This includes scheduling appointments, communicating with you about your service requests, processing payments, and sending you information about our services. We may also use your information to respond to your inquiries, provide customer support, and send you technical notices and security alerts. With your consent, we may send you marketing communications about our services and special offers.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our business, such as payment processors and scheduling software providers. These service providers are contractually obligated to protect your information and use it only for the purposes we specify. We may also disclose your information if required by law or to protect our rights, property, or safety, or that of others.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our website. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by Pinevale Ontario Tree Service.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your personal data. You may also have the right to object to or restrict certain processing of your information. To exercise these rights, please contact us using the information provided below. If you have provided consent for us to use your information, you may withdraw that consent at any time.

9. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information as quickly as possible.

10. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). These include the right to know what personal information we collect, the right to delete your personal information, and the right to opt-out of the sale of your personal information. We do not sell personal information. To exercise your CCPA rights, please contact us using the information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Pinevale Ontario Tree Service
3595 Inland Empire Blvd Bldg 2 Suite 2610
Ontario, CA 91764
Phone: (909) 359-6718
Email: privacy@ontariotreeservicepros.com